Presence Management

The mobile workforce requires real-time, approachable presence management. Iwatsu Enterprise Suite UC delivers presence based communication call routing using scheduling and filtering technology. In an important meeting? The Iwatsu Enterprise Suite knows and automatically instructs the caller to leave a message without ever ringing your phone. And because presence availability is tied to your calendar, it is intuitively managed by the application.

 

  • User can program their presence and availability based on location (e.g., away on business, in a meeting) from any device
  • Exceptions allow only the most important calls to reach you
  • Presence and location fully integrated with calendar program such as Microsoft® Outlook® to automatically change user availability status based on calendar entry
  • Colleagues and customers are informed of each user’s availability and location status.

 

UCQuote

Location and Availability


User’s can preset their presence status by scheduling through the UC Client Manager or by simply setting an appointment through their Microsoft® Outlook® calendar.  The Iwatsu Enterprise Suite UC application integrates with Outlook® enabling your presence status to change based upon your appointment schedule.

 

Presence Management